GREENSBORO, N.C. — "Please" and "We wish you a wonderful day" are nice sentiments. You might think it's a new customer service tactic. That's what the scammers want you to think.
The latest iteration of the package delivery scam text is going around and it is so very nice. The text of the message claims it is from the USPS and there's a package that couldn't be delivered and you need to take action in 12 hours. Then they make it seem official by including a link as well as detailed instructions to throw you off. To top it off at the bottom it reads, 'The US Postal team wishes you a wonderful day.'
How do you know it's not from the USPS? There are several reasons, but let's focus on a red flag you see on scam texts, either it's a whole number (like coming from a person) or in this case, it is a .com address.
"There are many iterations of delivery text scams out there. They use all the big names – UPS, the post office, Amazon. And the fake delivery notices, they look so real. Once you start to fill out the forms, you begin to see the red flags. In one instance you may be asked to pay money to have your package delivered," said Lechelle Yates with the Better Business Bureau.
The Postal Service doesn't send out texts about your packages. Think about it, they have your address, but they don't have your phone number. And if you're expecting a package from Amazon, log onto your account to see where it is.